Program Analysis Officer

Summary

The incumbent is assigned to the Office of the Managing Director and reports to the Chief Data Officer. The incumbent is responsible for agencywide business process management, process improvement, program evaluation, operational analysis, and organizational performance support across the enterprise. The incumbent leads efforts to evaluate the efficiency and effectiveness of agency processes, identify opportunities for improvement, and recommend changes aligned with agency priorities.

Duties

• As a Program Analysis Officer,GS-0343-15, you will perform the following major duties: Serve as the Enterprise Business Process Manager responsible for agencywide business process management, process improvement, program evaluation, operational analysis, and organizational performance support. Apply expert knowledge of management and program analysis, business process management, and enterprise operations to evaluate and enhance agencywide business processes, programs, and procedures. Conduct end to end assessments to identify inefficiencies, operational risks, and opportunities for modernization. Use advanced data analysis tools, performance measures, process mapping, Lean/Six Sigma principles, root cause analysis, and other improvement methodologies to diagnose systemic issues and determine the policies, practices, procedures, training, and communication strategies required to achieve organizational outcomes. Lead or support Evidence Act-aligned program evaluations by assessing data quality, measuring program results, identifying performance gaps, and developing practical, actionable recommendations that strengthen evidence-based decision making and organizational accountability. Develop comprehensive reports, business cases, implementation plans, governance approaches, policies, and procedures that improve program effectiveness, operational efficiency, and agencywide performance. Translate analytical findings into clear strategies that guide leadership decisions and drive sustainable change.

Qualifications

To qualify for this position, you must meet one of the following Basic Requirements: Applicant must demonstrate at least one full year of specialized experience comparable in scope and responsibility to the GS-14 level in the Federal service (obtained in either the public or private sectors) performing the following duties: Independently directing and personally performing enterprise transformation initiatives by applying Lean Six Sigma techniques, including data analysis, root cause analysis, and process optimization to diagnose and resolve systemic operational challenges; Developing and presenting analytical findings and strategic recommendations to executive leaders to build consensus and drive organizational change; and Serving as the subject matter expert leading the full change management lifecycle to implement new policies, procedures, or governance structures resulting in measurable improvements in agency performance and program effectiveness. For more information see link: Miscellaneous Administration and Program Series 0301 NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.

Education

There is no education substitution at this grade level.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. NOTE: If you have any additional questions, comments or concerns prior to the closing date please send those emails to include the vacancy announcement number, position title and your reason for contacting us to [email protected] at least 1 business day before the closing date.