Management and Program Analyst

Summary

This position serves as a Management and Program Analyst (MPA) and reports directly to the Technical Operations, Technical Services Organization: Operations Engineering Support Group; EOSH Support Operations Group; or Operations Support Staff. The Technical Services organization provides policy, support and technical services in support of the Air Traffic Organization (ATO)

Duties

• FV-H Duties: Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of the Technical Services Operations Support Group. Provides independent analysis of Technical Operations' operational and organizational metrics and conducts a variety of management studies as required by Technical Services management. Requests for analytical projects may come from the service area leadership, Districts, or internal stakeholders and may include staffing projections and financial requirements. Retrieves information from various automation systems and/or databases, e.g., National Airspace System Performance Analysis System (NASPAS), Remote Monitoring and Logging System (RMLS), and Facilities, Services, and Equipment Profile (FSEP), Workplace Inspection Tool (WIT), Safety Management Information System (SMIS), Unsatisfactory Condition Reports (UCR), etc. to analyze data and assists with developing reports in support of policy and procedure compliance, and to support efforts for operational efficiency improvements. Accomplishes tracking and reporting activities on the correction of NASTEP evaluation exception issues. Receives and disseminates NAS Change Proposals (NCP) and Case Files under the Configuration Management umbrella and ensures timely review, collection and upward reporting of comments. Provides assistance to Technical Services managers and Systems Support Center personnel on the completion of web-based NCP documentation. Provides local administration of access to the several web-based programs. Applies experience and/or knowledge of site/facility commissioning/decommissioning. Assists with producing technical metrics reports to meet the needs of the Districts. Assists Technical Support Center managers with functional program areas. Works closely with internal stakeholders, subject matter experts, Service Center points of contact, and Headquarters¿ program managers to review operational data which is used to review facility performance and identify trends. Requests for operational analysis projects may come from the service area leadership, Districts, or internal stakeholders. Applies experience and advanced knowledge applicable to his/her discipline to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines. Typical assignments may include tracking and analyzing data to ensure compliance with policies and procedures; providing guidance to less-experienced professionals in day-to-day operations; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes. Performs other duties as assigned.

Qualifications

To qualify for this position at the FV-H level, applicants must possess 52 weeks of specialized experience at the FV-G or FG/GS-10/11 level. Specialized experience is experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is performing duties independently with responsibility for effective operation and maintenance of technical programs, (i.e. Training, QC, Planning and requirements, and Airspace and procedures), project, policies and procedures. Experience planning, developing, monitoring and executing actions required to manage technical programs.

Requirements

We are not accepting applications from noncitizens.

Education

Education may not be substituted for experience.

How to apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.