Management and Program Analyst

Summary

This position serves as a Management and Program Analyst (MPA) and reports directly to the Technical Operations, Technical Services Organization: Operations Engineering Support Group; EOSH Support Operations Group; or Operations Support Staff. For projects/program activities, acts as a Lead Technical Services, Operations Support Staff, Management and Program Analyst and is a point-of-contact for multiple Management and Program Analysts who support the Western Service Area.

Duties

• FV-I Duties: Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. Acts as a contributing specialist on large work activities and/or team leader for large projects/programs/activites. Provides substantial interface with program analyst, technical and non-technical personnel to translate requirements for analytical assistance into practical support products. Leads by example and is responsible for providing mentoring, advice and guidance to program analyst, both within the team and throughout the organization, on complex and challenging activities, projects, and programs. Communicates directly and indirectly with all levels of management to include senior level management, team members, internal and external customers, and across three service areas to include headquarters. Incumbent works closely with management to innovate and improve how we collect, integrate, organize, and analyze data. Applies experience and comprehensive knowledge to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Advises and assists management in decision-making related to complex data sources and products without compromising data integrity or timelines. Develops a standardized reporting methodology with implementation guidance to provide practical and repeatable reporting techniques. Coordinates Program Analyst research on issues identified within NAS facilities to provide tracking and reporting in accordance with standardized reporting methodology. Uses a variety of automated data analysis and program/project management tools to complete work assignments, which may include but not limited to MS Office (Excel, Access, PowerPoint) MS SharePoint, MS Project and Tableau. Applies experience and comprehensive technical knowledge of a broad range of methods to collect, analyze, and evaluate information on programs and processes related to Technical Operations and the impact of technological, procedural, financial, and managerial considerations. Serves as a Government Technical Interpreter (GTI) for the Technical Services Group in support of existing or future contracts in a primary role or subject matter expert. Performs leadership functions related to work related projects and program teams, both local and national levels with minimal direction from management and coordinate upward reporting of program implementation activities/issues. Prepares reports showing qualitative and quantitative trends and projections and generate practical programs and recommendations to improve overall organizational. Contacts are internal and external. May act as point of contact to provide advice and guidance on the application of policies and procedures. Established policies/procedures provide guidance for most assignments but allows considerable discretion for employee to select the most appropriate approach. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Work is rarely reviewed, typically through status reports and at project completion to ensure policy compliance and alignment with requirements of projects or other work activities. Performs other duties as assigned.

Qualifications

To qualify for this position at the FV-I level, applicants must possess 52 weeks of specialized experience at the FV-H or FG/GS-12 level. Specialized experience is experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is: Leading program activities, collecting, analyzing, and evaluating operational data to make substantive determination and Experience in advisory work within Technical Operations operating programs

Requirements

We are not accepting applications from noncitizens.

Education

Education may not be substituted for experience.

How to apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.