Support Services Specialist

Summary

This position is located on the Lincoln National Forest in Alamogordo, NM. Incumbent is responsible for accomplishing a variety of support services including but not limited to: procurement of administrative supplies and equipment, tracking budget expenses, assisting with personnel documents, and records and correspondence management. For additional information about the duties of this position, please contact Leah Roberson at [email protected].

Duties

• Track budget expenses for a unit or organization.
• Monitor the daily functions of a front desk to assure optimum operation.
• Initiate and oversee a variety of personnel processing activities for a unit or organization.
• Lead by example to provide exceptional customer service for both internal and external customers.
• Respond to all staff administrative requests in a professional, pleasant, and timely manner
• Prepare, control, coordinate, and/or assemble information for procurement actions.
• Use a company credit card to order and/or purchase goods, supplies and/or services.
• Prepare and/or process correspondence, reports, and/or forms that affect the work of an organization.
• Provide office support through the use of software and automated equipment (i.e., word processing, electronic communications, spreadsheets, graphics, and/or databases).
• Use various software/database applications for organizational tracking and/or reporting purposes.
• Performs supervisory duties less than 20% of the time.

Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: For the GS-06 level: One year of specialized experience equivalent to at least the GS-05 grade level. Examples of specialized experiences is defined as meeting one or more of the following: Compiling and organizing monthly expenditure information for routine budget reporting; reviewing correspondence or documents for grammatical accuracy, correct formatting, and adherence to established guidelines; purchasing routine supplies or special-order items, including reconciling purchases in an electronic database; monitoring inventory levels and determining when supplies need replenishment. OR One full year (18 semester/27 quarter hours) of successfully completed graduate level coursework that is directly related to the work of the position (such as Business or Public Administration, or other administrative or management fields related to the position being filled); OR Combinations of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

Must be a U.S. Citizen or National. Males born after 12-31-59 must be registered for Selective Service or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

How to apply

Please view Tips for Applicants - a guide to the Forest Service application process. Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement. Applying online is highly encouraged. We are available to assist you during business hours (7:00 a.m. - 3:30 p.m., Mountain Time Zone, Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing. Resumes must not exceed two pages. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Contact the Agency Contact to request this. To begin, click "Apply" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents. Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Please ensure your resume does not exceed two pages. Applicants who submit a resume that exceeds two pages will be removed from consideration. Our office cannot be responsible for incompatible software, your system failure, etc.