Supervisory Program Manager

Summary

This position is located in the United States Department of Labor (Department or DOL), Employment and Training Administration (ETA), Office of Foreign Labor Certification (OFLC). OFLC provides national leadership and policy guidance to carry out the responsibilities of the Secretary of Labor under the Immigration and Nationality Act (INA).

Duties

• For Series (0340) - Grade (GS-15): Provides leadership direction and management oversight to the program staff charged with administering the Office of Foreign Labor Certification (OFLC) programs in a manner consistent with the INA, Departmental implementing regulations and applicable policies, and national office guidance. The position interprets and applies in a fast-paced production environment, the various provisions contained in the Immigration and Nationality Act (INA) as well as a significant body of court and adjudicatory decisions related to administration of either the PERM Program, temporary non-immigration agricultural or nonagricultural programs, or the prevailing wage programs. Manages and oversees sensitive and complex program issues and makes recommendations to the OFLC Deputy Administrator and/or Administrator for solutions that may include negotiations with stakeholders and/or high-ranking officials to resolve program issues and controversial disputes. Elicits, as necessary, and to further the objective of sound program administration, support of program officials, customers and other concerned parties and ensures the most effective development, implementation and management of the OFLC programs. Manages and develops program and pandemic materials, standard operation materials and strategic plans designed to verify identified problems or areas of concerns all focused on program enhancement. Develops and applies new methods and techniques to solve problems where existing guidelines are largely inapplicable or frequently non-existent. The Division Director shall participate, as necessary, in the drafting and management of complex studies of existing, new, and proposed legislation and regulations to determine impact on the area of responsibility. Initiates nondiscriminatory practices in the areas(s) under his or her supervision on the following. (1) merit promotion of employees and recruitment and hiring applicants; (2) fair treatment of all employees; (3) encouragement and recognition of employee achievements; (4) career development of employees (including minority groups, women and disabled employees; and (5) full use of their skills. The employee is informed of, supports and communicates EEO policy plans and programs to employees. The employee seeks out and uses available resources, including appropriate personnel generalists/specialists and training resources in performing these responsibilities.

Qualifications

GS-15: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service. Specialized Experience is experience in or directly related to the line of work of the position to be filled, and which has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position. Applicant must meet ALL examples of the specialized experience as described below. Leading a complex organization managing multiple business line/product lines in a production based environment; Developing effective strategies based on changes in policy direction or guidance; and Analyzing problems and identify alternative solutions based on logical conclusions or judgments. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC, WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do NOT copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Education

There is no education substitution at this grade level.

How to apply

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services. To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time on the vacancy closing date to receive consideration. Important - Save your information before the 30 minute system timeout! For help, go to USAJOBS Help Center. STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents. For each employment period, include start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week) otherwise, your application may be considered incomplete. NOTE: In alignment with the Presidential Memorandum titled Merit Hiring Plan, dated May 29, 2025, applicants may only submit a resume limited to two (2) pages. Only the résumé uploaded under the 'Resume" document type in USAJOBS will be reviewed. If the resume submitted exceeds two (2) pages, the application will be deemed ineligible for further consideration. STEP 2 - Complete the 1st part of the application process (USAJOBS). Once you have identified a job on USAJOBS that you wish to apply for, click on the job title and then click the Apply button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Proceed through the steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. In the final step, once you have certified your application, click the Continue to agency site button. STEP 3 - Complete the 2nd part of the application process (DOL). On the Department of Labor (DOL) page, create a DOL Account if you have not already and click Apply to this vacancy. Continue through the progress steps at the top of the DOL page. The 2nd progress step is where you answer the vacancy-specific questions. The 3rd progress step Documents is where you submit the required documents (only if applicable to you) specified in the Required Documents section of this vacancy. STEP 4 - On the Review and Submit step, verify each section of your application is complete and correct. In order to submit your application, you must have a check mark next to each section listed. If there is an X, return to the appropriate section and follow the prompts. When it is ready for submission, certify your application and click the Submit Application button. STEP 5 - Edit Application as needed by 11:59 pm Eastern Time of Closing Date by returning to USAJOBS, clicking the vacancy, then Update Application. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about 1 hour to take Federal Supervisor Assessment; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. For more detailed information on applying for positions with DOL click here to view the U.S. Department of Labor, How to Apply website.