Employee Relations Investigator

Summary

As an Employee Relations Investigator in the Workforce Relations Center, OHRM, you will conduct workplace investigations and address employee relations and HR compliance matters. Location of position: Positions may be filled in Washington, DC; Kansas City, MO; Lakewood, CO; Tacoma, WA; Raleigh, NC; Chicago, IL; Fort Worth, TX; Boston, MA; Atlanta, GA; New York, NY; San Francisco, CA; and Philadelphia, PA. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

• As an Employee Relations Investigator, you will perform the following duties: Oversees complex investigations, providing expert advice to HR professionals and managers, and ensuring that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements. Investigates potential workplace concerns, including violations of agency policies, values and/or applicable laws or regulations. Leads investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations utilizing proven and acceptable investigative techniques and in accordance with GSA policy and procedures. Collaborates with leadership and other HR Specialists to develop strategies and associated action plans to achieve objectives. Provides expert advice and guidance to HR professionals, supervisors, managers, and senior leadership on complex employee relations matters. Evaluates investigative findings and makes recommendations for appropriate employee relations actions and resolutions consistent with applicable policies, employment laws, and regulatory standards. Generates regular reports to highlight key findings, trends, and areas of concern for continuous improvement. Identifies and uses metrics to improve the investigation process, makes recommendations to reduce future similar investigations and associated risks, and maintains accurate and confidential records of investigations, complaints, and compliance activities. Conducts in-person, on-site interviews, if possible, with complainant(s), witnesses, and individuals against whom complaints are filed, to gather and analyze the facts associated with the complaints. Runs document reviews, including the collection, review, and analysis of relevant documents. Prepares comprehensive written investigation reports that clearly identify the issues investigated, relevant policies, findings, and recommendations.

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-13 salary range starts at $108,173 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Locality pay will be determined upon selection. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience investigating administrative matters concerning misconduct, harassment in the workplace and other administrative violations of federal and regulatory policies and laws; preparing an investigation plan, developing interview questions, interviewing witnesses, gathering and analyzing physical evidence, and writing comprehensive, legally sufficient investigative reports; collaborating with external stakeholders on all aspects of the investigative process.

Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

How to apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. To begin, click the Apply Online button on the vacancy announcement. Sign in or register on USAJobs and select a resume and documents to include in your application. Resumes exceeding two pages will not be accepted by USAJOBS and will prevent your application from moving forward in the hiring process. Please see Required Documents for additional details. Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process. Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job. Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). Need Assistance? Questions or issues completing an application and/or submitting documentation - contact [email protected] or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.