RECREATION ASSISTANT (ARTS & CRAFTS)

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Arts and Crafts Center at Yokota AB Japan. This is a Flexible position (guaranteed 0-40 hours).

Duties

• Asisting customers with service options, providing accurate price quotes, and escalating complex design issues or customer complaints as necessary. Utilizes professional graphic design software to create custom design proofs for customer approval. Operates engraving & printing machinery in compliance with all safety and Personal Protective Equipment (PPE) protocols, and performs routine equipment maintenance, cleaning, and troubleshooting. Performs a final quality check to ensure the finished product meets design and quality standards. Maintains clear communication, setting realistic turnaround times, and notifying customers when orders are ready. The incumbent leverages approved software and system tools to manage, track, and securely archive customer orders and records. Tracks inventory and supplies, including performing monthly and quarterly inventory counts. Coordinates supply chain needs by sourcing materials, receiving shipments, and submitting timely purchase requests to maintain operational readiness. Participate in ongoing training to maintain proficiency in required software and operational procedures. Tracks internal customer requests and provides basic order information to the office for processing. Provides general customer service support for the Arts & Crafts Center. On occasion, this role performs cashier duties, which include operating the Point-of-Sale (POS) system to receive customer payments in strict adherence to established financial regulations. Utilizes applicable cash control forms and ensures all money is handled accurately and securely. Deposits daily cash funds, receipts, and associated paperwork into the designated cash drop box at the close of business. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13045943

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/11/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents within the commuting area. Legal US residents must possess a social security number. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must possess basic computer literacy and the aptitude to quickly learn specialized graphic design and printing software, paired with an interest in technical production. Strong customer service skills are crucial, including a proven ability to interact effectively with the public and excellent oral and written communication abilities. Given this is a position of trust, the ability to satisfactorily complete Tier-1 Background check is required. Must be capable of standing, bending, and stooping for extended periods, lifting and carrying items up to 40 pounds, and must be able to satisfactorily complete a pre-employment physical. Additionally, have experience in clerical or office work, including the ability to perform common arithmetic problems, is essential. Prior experience with graphic editing software is preferred. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

How to apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/11/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant . To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .