Licensed Professional Mental Health Counselor - Program Manager

Summary

The Licensed Professional Mental Health Counselor - Program Manager will assist in overseeing a multispecialty behavioral health program consisting of psychiatrists, psychologists, social workers, nurse practitioners, nurses and other multi-disciplinary team members who are part of our level IC organization.

Duties

• The Licensed Professional Mental Health Counselor - Program Manager will exercise oversight of clinic services in one or more of the following areas, including Post Traumatic Stress Disorder, Specialty Mental Health, Residential treatment, Compensated Work Therapy Mental Health Intensive Case Management, Psychosocial Rehabilitation Recovery Center, Primary Care Mental Health Integration, Substance Use Disorders, Acute Inpatient, and General Mental Health. Major duties and responsibilities include but are not limited to: Program Management Oversee and manage major behavioral health programs, including PCMHI, PTSD, Specialty Mental Health, Residential Treatment, Vocational Rehabilitation, Substance Use Disorders, and more. Exercise independent judgment in decisions affecting staff and resources. Monitor work performance, interpret data, and ensure program requirements are met. Manage key clinical, training, and administrative programs, including day-to-day operations and strategic planning. Develop and implement policies, procedures, and quality assurance processes; monitor outcomes and drive improvements. Prepare reports, briefing papers, and responses for leadership, including Congressional and sensitive correspondence. Develop performance standards, conduct appraisals, and set training objectives for staff. Oversee budget, fund control points, and daily operations; ensure cost-effective management. Integrate program efforts with medical center operations and community agencies. Serve as liaison with local, state, and national officials, community groups, and affiliate institutions. Represent Behavioral Health Service at meetings and conferences; provide expert advice and testimony as needed. Clinical Responsibilities Provide direct responsibility for behavioral health services, including those by trainees and staff. Consult and serve as a resource for other professional staff. Deliver a full range of psycho-diagnostic and psychotherapeutic services (individual, couple, family, group, substance abuse). Perform psychotherapy across various areas of the Health Care System. Academic/Teaching/Training Develop and facilitate in-service training and career development programs. Provide education and training to Medical Center staff and serve as faculty for local or network-wide programs. Participate in professional training programs, including internships and residencies. Provide clinical consultation and leadership in staff education and development. Supervisory & Administrative Supervise staff, approve time/leave, oversee performance evaluations, and manage personnel policies. Ensure compliance with program policy manuals, directives, and accreditation requirements. Monitor and report on Mental Health Performance Measures; implement corrective actions as needed. Customer Service & Compliance Communicate and treat customers with courtesy and respect. Provide age-appropriate care and ensure staff training in age, development, and cultural needs. Protect sensitive data and comply with privacy and security regulations. Support safety, occupational health, and environmental management programs. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm (subject to change based on the needs of the facility.) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 00592F Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. LPMHCs must be proficient in spoken and written English Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. NOTE: It is VHA policy that a LPMHC who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record. Failure to Obtain License. In all cases, LPMHCs must actively pursue meeting state prerequisites for licensure starting from the date of their appointment. Failure to become licensed within three years from date of appointment will result in removal from the GS-0183 LPMHC series and may result in termination of employment. Loss of Licensure. Once licensed, LPMHCs must maintain a full, valid, and unrestricted license to independently practice mental health counseling, which includes diagnosis and treatment. Loss of licensure will result in removal from the GS-0183 LPMHC occupation and may result in termination of employment May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13 Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate all the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. Preferred Experience: 3-5 years of supervisory experience. Strong interpersonal and communication skills for effective teamwork in a medical setting. Accurate diagnosis of complex issues and substance use disorders. Functions independently while seeking clinical consultation when needed. Excellent writing, computer proficiency, organizational, and time management skills. Demonstrated ethical behavior and clinical leadership, receptive to feedback. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

Requirements

You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Must have a current, valid, unrestricted state driver's license. Must provide clean driving record report from the DMV during the pre-employment process. Must be able to independently operate a Government Vehicle. Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13040392. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 09/08/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.