Licensed Professional Mental Health Counselor (Program Manager)

Summary

The incumbent provides supervision to Community Based Outpatient Clinic (CBOC) Behavioral Health Interdisciplinary Program (BHIP) team assigned to the Fargo VA Health Care System which may include Social Workers, Psychologists, and Licensed Professional Mental Health Counselors (LPMHC). This vacancy will be filled by either a Supervisory Social Worker, Licensed Professional Mental Health Counselor (Program Manager), or a Psychology Program Manager.

Duties

• The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. The incumbent provides supervision to Community Based Outpatient Clinic (CBOC) Behavioral Health Interdisciplinary Program (BHIP) team assigned to the Fargo VA Health Care System which may include Social Workers, Psychologists, and Licensed Professional Mental Health Counselors (LPMHC). This position will be based in a CBOC and will supervise professional and non-professional staff at the CBOC's in North Dakota and Minnesota. The position reflects the diversity and flexibility that is required to provide quality mental health services at Fargo VA health Care System. Incumbent monitors the efficiency, effectiveness, timeliness and quality of services offered within assigned areas, develops and maintains accurate functional statements and performance standards; provides ongoing supervision and supports and directs staff in understanding the needs and complexities of the VHA healthcare delivery plan. The incumbent monitors workload activity oversees referral of veterans to community care, inpatient care referrals, and care coordination and clinical supervision. In addition, this position provides a wide range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. The incumbent directly supervises the practice of staff assigned to their section, including orientation and close monitoring of new or less experienced staff. The incumbent provides coverage for areas where service gaps exist. Duties include, but are not limited to: Completes psychosocial assessments and medical record documentation including Clinical Reminders in accordance with Fargo VA Health Care System policies and guidelines. The incumbent is responsible for ensuring assigned staff is knowledgeable regarding appropriate medical record documentation and documentation is completed in accordance with Fargo VA Health Care System policies and guidelines. Supervises outpatient social workers, psychologists, licensed mental health professional counselors, and other mental health professionals who are performing work at various GS levels. Incumbent provides administrative, technical, and clinical supervision necessary for accomplishing the work of the unit. Performs the administrative and personnel management functions relative to staff supervised. Observes workers' performance; demonstrates and conducts work performance critiques including competency assessments, performance appraisals and Scope of Practice. Provides informal feedback on a consistent basis to promote the professional development of assigned staff. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Reviews and approves or disapproves leave requests. Responsible for staffing/ coverage in assigned areas. Incumbent provides patient care coverage when necessary to ensure that absences do not negatively impact patient care. Works to resolve informal complaints and grievances. Independently organizes work, sets priorities and meets multiple deadlines. Incumbent is directly supervised by the ACOS Mental Health ICC regularly regarding overall management of assigned program areas and supports the strategic plan of the facility and VHA. Responsible for Peer Review Process in assigned areas and within Mental Health. Participates in all Mental Health Leadership meetings and fulfills Mental Health Leadership duties. Prepares Congressional Suspense and VISN Issue Briefs related to program assignments. Appropriately represents LPMHC Discipline/Mental Health ICC on assigned Committee responsibilities and works effectively in an interdisciplinary team setting. May cover for the Mental Health leadership for brief periods. Position requires routine travel between CBOC sites for meetings, program reviews, staff support, and operational assessments. Work Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Telework: Available (Ad-hoc) Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. English Language Proficiency. LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Creditable Experience: (1) Knowledge of Current LPMHC Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities associated with current mental health counseling practice. Experience satisfying this requirement must be active professional practice at the post- master's degree level, which is paid/non-paid employment as a professional mental health counselor. (2) Quality of Experience. Experience is only creditable if it is post- master's degree experience as a mental health counselor directly related to the position to be filled. Qualifying experience must be at a level comparable to LPMHC experience at the next lower grade level. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. (3) Part-Time Experience. Part-time experience as a LPMHC is creditable according to its relationship to the full-time workweek. For example, a LPMHC employed 20 hours a week, or on a 1/2-time basis, would receive one full-time workweek of credit for each two weeks of service. (4) Fellowships or Post-Graduate Training. Fellowship and post- graduate training programs are typically in a specialized area of clinical practice, i.e., mental health counseling. Training as a fellow or post-graduate may be substituted for creditable experience on a year-for-year basis. (5) Practicum in a VA Setting. VHA practicum experience may not be substituted for experience, as the practicum (field placement) is completed prior to graduation with a master's degree in mental health counseling or related field. Grade Determinations: GS-13 Licensed Professional Mental Health Counselor (Program Manager) Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency and is defined as: Working in depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies procedures and or practice guidelines for the program. Making key decisions in the hiring and identification of top candidates. Providing leadership in facilitating the process of coordinating program consults, assessments, admissions, care assignments and discharges. Providing subject matter consultation to other colleagues and trainees within the field of counseling working on an interdisciplinary team. Demonstrated Knowledge, Skills, and Abilities. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package. Assignments. LPMHCs manage the daily operations of multiple programs, develop and implement program policies and procedures, or serve as chief or principal counselor to a number of LPHMCs. They are responsible for oversight of administrative and programmatic resources and monitoring of outcomes. They prepare reports and statistics for facility, VISN, and national leadership. Decisions may affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. They may be responsible for the program's budget. They may also supervise employees assigned to the program. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Requirements

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. Applicants must have a valid, unrestricted State driver's license, a safe driving record, and be medically qualified to operate the appropriate motor vehicle safely. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

IMPORTANT: A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/14/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13052810. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.