Supervisory Alternative Dispute Resolution (ADR) Coordinator

Summary

As a Supervisory ADR Coordinator at the GS-0301-14, you will be assigned to the Birmingham District Office or the Charlotte District Office, Office of Field Programs (OFP), U.S. Equal Employment Opportunity Commission. If selected, you will be responsible for providing supervision, guidance, and coordination of a unified ADR and mediation program. This includes overseeing program operations, ensuring consistent application of ADR principles, and personally conducting mediations, as required,

Duties

• Duties may include the performance and supervision of the following: Counsels potential mediation participants and their representatives regarding mediation as an alternative to an administrative EEOC investigation or other formal procedures.
• Mediates employment disputes alleging violations of the laws the EEOC enforces, including disputes that may include complex issues requiring application of new solutions or innovative techniques.
• Uses a variety of alternative dispute resolution techniques. Facilitates party interaction and provides parties with resolution options to bring about successful resolution.
• Exercises resourcefulness and ingenuity to win cooperation of participants or develop new approaches or solutions to problems where accepted methods and techniques have been challenged.
• Establishes a high degree of acceptability to the parties involved, particularly when issues are sensitive or participants are resistant to compromise.
• Drafts and revises, as necessary, settlement agreements and other case resolution documents, ensures appropriate documentation in the official charge system, and submits factual and timely mediation reports.
• Mediates disputes that may include highly complex and complicated issues. In some cases, mediations may require application of new solutions or innovative techniques.

Qualifications

To Qualify for the GS-14: You must have at least one (1) year of specialized experience equivalent to the GS-13 grade level in the Federal service. Specialized experience is defined as demonstrated ability to: Oversee all ADR activities for a district to include managing ADR program development and evaluation, providing ADR training, coordinating with the National ADR Coordinator, and mediating complex employment disputes under laws enforced by the Commission and serves as a subject matter expert on conflict management and alternative dispute resolution programs and processes. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS-14 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 09/10/2026 to receive consideration. To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/13054103 To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. ADDITIONAL INFORMATION: The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-669-6820.