IT Specialist (Network Services)

Summary

This vacancy is for an IT Specialist (Network Services) position in the Office of the Chief Information Officer located at the Bureau of Economic Analysis. This Job Opportunity Announcement may be used to fill other IT Specialist (Network Services), ZP-2210-4, positions within the Bureau of Economic Analysis in the same geographical location with the same qualifications and specialized experience.

Duties

• Provides administration and ongoing design, engineering, and support of BEA’s network infrastructure, including Cisco-based on-premises networks (e.g., routers, switches, wireless technologies) and Microsoft Azure cloud networking solutions.
• Provides administration and support of Cisco Voice Over Internet Protocol (VOIP) phone systems, Microsoft Teams Phone functionality, and network security and logging applications.
• Maintains IT security and network documentation and supports implementation of federal IT security laws, regulations, standards, and guidelines, ensuring timely remediation of critical compliance findings identified during annual audits.

Qualifications

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: For the Band IV (GS-13), you must have one year of experience at a level of difficulty and responsibility equivalent to the Band III (GS-12) in the Federal service. Experience for this position includes: Administering, monitoring, securing, and troubleshooting enterprise TCP/IP-based LAN and WAN environments, including IPv6 and DNS services; configuring and hardening network infrastructure to protect against security threats and vulnerabilities; supporting and securing on-premises and cloud-based networking environments; supporting enterprise voice technologies, including Cisco voice infrastructure or Microsoft Teams Voice solutions; and using network logging and monitoring tools, such as Splunk, to evaluate performance, identify anomalous or malicious activity, troubleshoot network issues, and support security incident response. An active Cisco Certified Network Professional (CCNP) certification, or higher, and a cloud networking certification are preferred. Education: Education cannot be substituted at this band/grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 09/16/2026, to complete the assessment as this assessment is part of your application.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on 09/16/2026 to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources. To update your application, including supporting documentation: During the announcement open period, return to your USA JOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit USAJOBS Help Center - How to see your application and job status. Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please email the agency contact.