Executive Director, Health Service Area

Summary

The Health Service Area (HSA) Executive Director serves as the Chief executive of the Service Area, an integrated health care system for Veterans spanning a broad geographic area. The incumbent is responsible for the effective day to day operational oversight of multiple components of the HSA primary, secondary, and tertiary care medical centers; multi-specialty and sole practitioner clinics; nursing homes; and other linked access points providing care for Veterans.

Duties

• The responsibilities include, but are not limited to: Serves as the Chief Regional Executive overseeing a Health Service Area within an integrated health care system for Veterans across a broad geographic region. Holds full delegated authority and executive-level responsibility for supervising VA health care facility Executive Directors. Plans, organizes, directs, coordinates, and evaluates all medical, administrative, and support operations within the Health Service Area to ensure the effective delivery of a comprehensive range of medical care and treatment. Additionally, is accountable for advancing the organization's core patient care mission, as well as supporting teaching and research initiatives Establishes the strategic direction and provides guidance for regional areas to effectively address local health care needs for Veterans. Strengthens and enhances relationships among facilities, VISNs, and the VA by actively participating in administrative, educational, community, and social events with federal, state, local, and affiliated organizations involved in health care delivery, as well as Veteran service organizations and community affairs. Provides the effective management of multiple components of the Service Area primary, secondary, and tertiary care medical centers; multi specialty and sole practitioner clinics; nursing homes; counseling centers; and other linked access points providing care for Veterans. Provides Leadership and management skills in the following areas: systems and business management; strategic planning; quality assessment/improvement; performance measurements/ improvements; human resources and professional staff management; and personal leadership and ethics. Formulated and implements major operating plans and policies to be executed by the up to 10,000+ employees involved in both providing Veteran patient services and analyzing the provision of those services. Develops and administers a balanced financial and business plan for a multi-billion dollar budget. Serves as a role model in developing and maintaining supportive working relationships with community organizations, other federal agencies and branches of government, and Veteran Service Organizations. Ensures funding for and monitoring employees development programs to ensure a trained workforce to provide services to Veteran patients. Provides operational coordination by aligning facility operations with VISN and national standards and ensures facilities execute clinical services aligned with VISN priorities. Establishes a high level visions and goals that align with VA's and VHA's strategic plan by developing short and long-range plans for achieving them, in conjunction with the overall plans of the Veterans Integrated Service Network (VISN) consistent with the strategic planning process Directing a comprehensive evaluation of program goals and objectives and makes necessary adjustments to improve delivery of patient care services Establishing local policy in such areas as program emphases and operating guidelines Administering a system for the development and communication of program policies and procedures in accordance with new or existing rules and regulations, and ensures adherence to them Administering a management reporting system which provides appropriate data for decision making in such areas as: organizational improvements; changes in delegations of authority; position management; and coordination among the center's programs and services.

Qualifications

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ), and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will be disqualified. Please see "Required Documents" section below for all resume formatting requirements. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ1: Demonstrated executive leadership in guiding complex healthcare organizations to achieve mission objectives, with comprehensive knowledge of healthcare delivery systems, including their mission, organization, programs, and requirements and proven ability to manage and direct large healthcare facilities. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Education

If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)

How to apply

Your complete application must be received by 11:59 pm EST on the closing date, 09/18/2026. Please read all instructions before you begin. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.