Qualifications: Knowledge of adolescent development, positive youth development, and effective public health practices. Experience developing, implementing, managing, and evaluating public…
, printer, and application issues. Listen to the customer, ask good questions, and work through problems logically. Research... unfamiliar issues using knowledge articles, documentation, ve…
, Monday, Tuesday Help Desk Technician, Tier 1 What You'll Do Provide Tier 1 technical support by phone
when an issue needs to be escalated. Learn and follow Help Desk procedures, security requirements, and established
. Will take some time to research and troubleshoot before immediately asking someone else for the answer. Is comfortable saying, "I don't... candidates, please look for signs of curiosity a…
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