Salary insights

Salary in Customer service hybrid in the United States

Market pay levels based on 9 offers with salary.

Browse vacancies

Recalculated from open vacancies where the employer states pay.

Median101 383 $Half of offers pay more, half pay less
Average106 417 $Arithmetic mean of all offers
Lower quartile68 485 $25% of offers pay less
Upper quartile138 370 $25% of offers pay more

How pay is distributed

The band covers the middle half of the market (25th–75th percentile), the line marks the median.

Lower quartile68 485 $
Median101 383 $
Upper quartile138 370 $

What the numbers mean

  • Half of all offers fall between 68 485 $ and 138 370 $.
  • Every fourth offer pays more than 138 370 $.
  • The upper quartile is 102% above the lower one.
  • The average (106 417 $) is 5% above the median — a few high offers pull it up.
  • The sample is small (9 offers), so treat the numbers as a rough guide.

Compare your salary

Check in one step whether your pay is above or below the market for this selection.

Vacancies with salary

All matching vacancies
Agriculture, Rural Development Saint Louis ·

Supervisory Customer Service Specialist

128 967 – 167 663 $

Summary This position is located at the One Metropolitan Square Building in St. Louis, MO. The position serves as Branch Chief and oversees the daily operations of the Customer Contact Bran…

Full timeHybridSaint Louis
Deputy Assistant Secretary for Information and Technology Phoenix ·

Supervisory IT Specialist-(System Administration/Customer Support)

106 437 – 138 370 $

Summary The Supervisory IT Specialist-(System Administrator/Customer Support) provides oversight and leadership, serving as the shift Supervisor at the End User Operations division of The O…

Full timeHybridPhoenix
US Army Civilian Human Resources Agency Rock Island ·

Information Technology Specialist (Customer Support)

75 871 – 98 638 $

Summary About the Position: This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to po…

Full timeHybridRock Island
Defense Logistics Agency Kinston ·

Inventory Management Specialist (Customer Support Spec)

74 678 – 97 087 $

Summary See below for important information regarding this job. Duties Provides a single face to the industrial customer on a wide range of issues involving both DLA and non-DLA managed ite…

Full timeHybridKinston
Social Security Administration Tampa ·

Call Center Representative - DHA

40 736 – 68 485 $

Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as…

Full timeHybridTampa

Frequently asked questions

Why show the median instead of the average?

The median (101 383 $) is the middle of the market: half of the offers pay more and half pay less. Unlike the average (106 417 $), it is not skewed by a handful of very high salaries.

What does the typical range mean?

From 68 485 $ to 138 370 $ is the middle half of all offers — the 25th to 75th percentile. A quarter of vacancies pay below 68 485 $ and a quarter above 138 370 $.

Where does the data come from?

From 9 open vacancies with a stated salary that Finder collects from public sources. Numbers are recalculated as the selection changes.

How do I tell whether I am paid fairly?

Compare your pay with the median and the quartiles: near 101 383 $ is the market level, above 138 370 $ is the strong quarter, below 68 485 $ is a reason to negotiate. Use the “Compare my salary” button on this page.

How we calculate salaries

Short methodology and the data behind these numbers.

  1. 1We collect offersOnly vacancies from open sources where the employer states pay are used.
  2. 2We normalise themA salary range is reduced to one comparable value per vacancy.
  3. 3We compute percentilesMedian, quartiles and the average are calculated from at least 5 offers; otherwise the wider country market is shown.
  4. 4We refresh the numbersStatistics are recomputed as new vacancies appear and closed ones drop out.

Figures are pay as published by employers: taxes, bonuses and seniority inside a grade are not accounted for.